Privacy Policy

Intepcespi Language Services Ltd ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit intepcespi.quest or use our translation and interpreting services.

1. Data Controller

Intepcespi Language Services Ltd, 45 George Street, Edinburgh EH2 2HT, United Kingdom. Email: [email protected]. Phone: +44 131 556 7890.

2. Information We Collect

We may collect the following categories of personal data:

• Identity data: name, title, organisation
• Contact data: email address, telephone number, postal address
• Project data: source documents, language pairs, deadlines, sector requirements
• Technical data: IP address, browser type, device information, pages visited
• Communication data: messages sent via contact forms or email correspondence

3. How We Use Your Data

We process personal data for the following purposes:

• Providing translation, interpreting, and localisation services
• Preparing quotations and managing contracts
• Assigning qualified linguists to your projects
• Improving our website and understanding visitor behaviour
• Complying with legal and regulatory obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on contractual necessity, legitimate interests, and consent where applicable for marketing communications.

5. Data Sharing

We do not sell your personal data. Linguists assigned to your project receive only the information necessary to complete the work, under strict confidentiality agreements.

6. Data Retention

Client files retained for seven years after project completion. Enquiry data from non-clients deleted after 24 months unless you request earlier removal.

7. Your Rights

You have the right to access, rectify, erase, restrict processing, data portability, and object to processing. Contact [email protected]. You may lodge a complaint with the ICO.

8. Security

Encrypted file transfer, access controls, and secure deletion protocols protect sensitive documents and personal data.

9. Changes

We may update this policy periodically. Material changes will be posted on this page with a revised date.